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SHIPPING & RETURNS

RETURN & EXCHANGE POLICY

Returned Goods
 

(a) Subject to (d) below Goods may be returned to the Supplier for credit or exchange for up to fourteen days after the date of delivery provided that the delivery note or invoice number is quoted.
 

(b) Save for the Goods returned under clause 6(a) above, returned Goods will only be accepted by the Supplier if they are in a sound and resaleable condition. Whether Goods are sound and resaleable shall be for the sole decision of the Supplier. Any Goods which the Supplier deems to be not resaleable will only be returned to the Purchaser at the specific request of the Purchaser and at the Purchaser’s expense. Notwithstanding the discretion of the Supplier in deciding whether Goods are sound and resaleable, Goods will not be deemed resaleable if they are returned in anything but their original packaging or the quantities of the Goods returned are different from those originally supplied, or the goods have been used.
 

(c) Where the goods returned for credit or exchange are Goods which have been supplied in boxes or in quantities credit notes or exchange of Goods will only be given if the Goods are returned in their boxes and/or in the same quantities supplied to the Purchaser. Credit notes will only be issued if the Suppliers Collection Note has been issued to the Purchaser.
 

(d) Save for Goods returned under clause 6(a) above, the Supplier reserves the right to make a charge for handling and restocking equal to 20% of the sale price of the Goods returned.
 

(e) Goods especially obtained for the Purchaser may not be returned for credit or exchange.

 

(f) Customized Products ( Embroidery, Print & Stickers) Products or clothing cannot be refunded once Client conformation email has been received unless of a manufacturing fault with clothing or product.

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To report a fault please email Muishop.Office@gmail.com Please photograph product or clothing and quote reference or invoice number. 


 

Return Address-

Mui Head Office

25 Baillieston Road, Glasgow, Scotland G696QJ

SHIPPING POLICY

Mui Shop offers standard delivery that can take 3 - 5 days.

All Delivery is tracked customers will receive tracking number when order has been shipped.

 

Faster delivery method are coming soon...

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For Customized products ( Stickers, Embroidery & Print ) clothing and PPE delivery time can take 3 - 4 weeks to receive delivery of your goods, as it depends on demand of the embroidery and print department. 

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